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Case Management Training

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This slideshow is a how-to guide on the elements of customer-focused case management and the role of the case manager. The information will help staff motivate the customer, build rapport, and understand the difference between helping and empowering.

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Content Type: How-To Guide

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Views: 1002
Posted: 8/21/2017 8:56 AM
Posted By: Angela Dayton
Posted In: Global
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