The Service Delivery – Adult and Dislocated Worker Populations page provides a collection of key resources, technical assistance tools, and best practices for providing career and training services to adult and dislocated worker populations.

If you are looking for resources, technical assistance tools, and best practices for providing career and training services to adult and dislocated worker populations under the Workforce Innovation and Opportunity Act (WIOA) this is the page for you. 

 

Key Resources:

  • Supportive Services Desk Reference: Desk reference overview of the different types Supportive Services available for adults, dislocated workers, and youth participants under WIOA.
  • AJC Customer Flow Scenarios:  Booklet of illustrated stories representing scenarios of customer experiences and the guidance an AJC staff member might provide.