These resources provide information and training to support implementation of the one-stop delivery system, branded as American Job Centers.

This includes the management of the one-stop delivery system as the shared responsibility of States, local boards, elected officials, the core WIOA partners, other required partners, and one-stop center operators.

Under WIOA, partner programs and entities that are jointly responsible for workforce and economic development, educational, and other human resource programs collaborate to create a seamless customer-focused one-stop delivery system that integrates service delivery across all programs and enhances access to the programs’ services.  One-stop centers and their partners:

  • Provide job seekers with the skills and credentials necessary to secure and advance in employment with family-sustaining wages:
  • Provide access and opportunit8ies to all job seekers, including individuals with barriers to employment, such as individuals with disabilities, to prepare for, obtain, retain, and advance in high-quality jobs and high-demand careers; and
  • Enable businesses and employers to easily identify and hire skilled workers and access other supports, including education and training for their current workforce.

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