This collection of information and training provides workforce system professionals:

  • An overview of the public workforce investment system
  • Its authorizing statute, the Workforce Innovation and Opportunity Act
  • Key regulations and sub-regulatory guidance. It is designed to help professionals who are new to the public workforce system, or are looking to refresh their general knowledge.

WIOA'S Hallmarks of Excellence

  • The needs of businesses and workers drive workforce solutions, and local boards are accountable to communities in which they are located.
  • One-stop centers (or American Job Centers) provide excellent customer service to all jobseekers and employers, and focus on continuous improvement.
  • The workforce system supports strong regional economies, and plays an active role in community and workforce development.

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