CCD PLG call #2 on Researching Your Customers to Better Understand Their Needs and Improve Outcomes

Tuesday, June 28, 2016

1:00 PM ~ 2:00 PM ET

Join us to hear from a team of local workforce area partners in Santa Barbara, California who have made researching their customers their first step before designing new services.


This team has conducted in-depth research with employers which identified innovative ways the partners could work together to better serve business and improve their reputation to increase the number of businesses willing to work with the workforce system. This team has also recently gone into local jails to research incarcerated individuals to provide better services which lead to employment and skill obtainment upon release.  You don’t want to miss the insight this team has to share.


Christy Montgomery, Maher & Maher


Yolanda Salgado-Tovar, Business Services Representative AJCC/One Stop

Kimberly Shean, Probation Manager & Co-Chair Reentry Steering Committee

Nancy Saengjaeng, Department Business Specialist II, Santa Barbara County Department of Social Services, Workforce Resource Center

Content Information

Content Type: Event
Target Populations: Non-Target Population Specific


Read Comments (2)

6/28/2016 5:04 PM by Mark Whitmore

CCD PLG call #2 on Researching Your Customers to Better Understand Their Needs and Improve Outcomes - I tried to log-on through the adobe link, but was advised that the event was not a webinar and to check my email for a call in number...I never received one. Please advise. Thanks!

6/30/2016 7:21 PM by Yolanda Salgado-Tovar

"All knowledge is connected to all other knowledge. The fun is making the connection." -Arthur Aufderheide I greatly enjoyed being part of the discussion. Thank you so much for including me!

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Views: 1127
Posted: 3/16/2017 5:08 PM
Posted By: Donna Weston
Posted In: ION - Innovation and Opportunity Network
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