Use this Blog to stay connected to current WIOA implementation conversations and updates regarding this site's content and topics.
Comment on a Post: We need your comments to help our Community flourish. Please provide your professional thoughts and opinions by replying to a post that interests you.
Become a Guest Blogger: Are you an expert on the topics being discussed on this site? Connect with our site moderators to request Guest Blogger privileges.
Posted 2/23/2016 3:02 PM by Brandon Carter
This blog was submitted by Joe Barela.
The Customer Centered Design (CCD) Project was launched July 29, 2015. CCD encouraged teams from across the nation to use a ‘design thinking’ approach to prototype innovative solutions to one of three challenges improving customer service at One-Stop Centers.